Nodaar connects buyers with sellers across Nigeria. Nodaar does not run its own delivery service yet: the seller arranges delivery with you directly.
Payments made on the platform cover the product cost only. Any delivery fee is agreed between you and the seller and paid by you, not through Nodaar.
1. How Delivery Works
- After your payment is confirmed, the seller calls you on the phone number you gave at checkout.
- You agree together how you will get your order, for example collecting it from the seller or having it sent to you.
- If there is a delivery fee, you agree it with the seller before the order is sent.
Please keep your phone reachable after you pay. If the seller can't reach you, they may contact you on WhatsApp.
2. Tracking Your Order
Your order confirmation and receipt show your order number and payment reference. The seller keeps you updated as your order is packed and sent. You can also contact the seller or our support team with your payment reference at any time.
3. Delivery Timelines
Timelines depend on where the seller is, where you are, and what you agree with the seller. Ask the seller for an expected date when they call.
4. Inspection on Delivery
We encourage all buyers to inspect their items when they receive them. If an item is damaged or incorrect, contact the seller or our support team immediately to start a return (see our Refund Policy).
5. If the Seller Doesn't Contact You
If you haven't heard from the seller within 2 days of paying, contact our support team with your payment reference and we will follow up.
6. Support
If you have any issues with your delivery, please reach out:
Email: nodaarltd@gmail.com
WhatsApp: +234 703 495 6393