These Terms are an agreement between you and Nodaar Limited ("Nodaar", "we", "us"). They apply when you use the Nodaar app, the Nodaar web stores at store.nodaar.com.ng, or nodaar.com.ng. Please read them. By creating an account or buying from a Nodaar store, you agree to them.
1. Who can use Nodaar
- You must be at least 18 years old and able to enter a binding contract under Nigerian law.
- You must give true, current information when you sign up and keep it up to date. You must confirm your email address before you can log in.
- One person or business may hold one reseller account and one supplier account. You may not create accounts to get around a suspension.
- You are responsible for everything done with your account. Keep your password and PIN secret. Tell us straight away if you think someone else has used your account.
2. How Nodaar works
- Suppliers (wholesalers, makers and importers) list products with a supplier price and keep stock available. Nodaar checks listings before they go live.
- Resellers add supplier products to their own Nodaar store, set the price buyers pay, and share their store. The reseller's profit is the difference between their price and the supplier's price, after the payment fee.
- Buyers buy from a store without needing an account. The contract for the goods is between the buyer and the seller (the reseller or supplier whose store they bought from). Nodaar provides the platform and handles payment; we are not the seller of the goods.
3. Prices, payments and fees
- Buyers pay online through our payment partner, Korapay. The price shown at checkout is the price for the product only.
- A payment processing fee (currently 1.5%, plus ₦100 on payments of ₦2,500 or more, capped at ₦2,000) is taken from the price. The supplier always receives their full supplier price; the reseller's profit is what remains after the supplier price and the fee. The app shows your profit before you set a price.
- Any other Nodaar fee, or any paid plan, will be shown clearly in the app before you agree to it.
- Sellers must not ask buyers to pay for products outside Nodaar. Orders paid outside Nodaar are not covered by these Terms, our buyer protection, or our support.
4. When sellers are paid
- Nodaar holds the money for each order. When the order is marked delivered, the supplier's price and the reseller's profit are released to their Nodaar wallets, normally 12 hours after delivery, unless the buyer has reported a problem.
- If a buyer reports a problem or asks for a return before payment is released, the money stays on hold until Nodaar resolves it.
- You can withdraw your available balance to a Nigerian bank account in your name, subject to the minimum amount and limits shown in the app. Large withdrawals may need extra checks before they are paid.
- We may hold or reverse a payment if we reasonably suspect fraud, a chargeback, a breach of these Terms, or an error. If a refund is approved after you were paid, we may deduct it from your wallet balance or future earnings.
5. Identity and business verification
To protect buyers and sellers we may ask you to verify your identity (for example your BVN or NIN, a government ID and a selfie) and, for businesses, your CAC registration. Some features, including withdrawals and higher limits, need verification. We check details through our verification partners and may refuse or remove verification if information is false.
6. Orders and delivery
- After payment, the supplier (or the seller) calls the buyer on the phone number given at checkout to agree how the buyer will get the order, for example collection or sending it through a local rider. See our Delivery Policy.
- Delivery fees are agreed between the buyer and the seller and paid by the buyer, not through Nodaar, unless the app says otherwise.
- Suppliers must keep stock accurate, contact buyers promptly, pack items properly and only send what was ordered. Resellers must describe products accurately and must not promise things the supplier does not offer.
7. Discount codes and flash sales
Sellers can create discount codes and flash sales for their own store. The discount comes out of the seller's own profit only, never the supplier's price. Codes may have an end date, a minimum order or a usage limit, only work in the store that created them, and have no cash value. Nodaar may cancel a code or sale that is misleading or abused.
8. Returns, refunds and disputes
Buyers can report a problem or ask for a return from their receipt page. Returns and refunds follow our Refund & Return Policy. When a problem is reported, Nodaar reviews the evidence from the buyer and the seller and decides whether to release the payment, refund in full or refund in part. Sellers agree to cooperate and to accept Nodaar's decision on money held by Nodaar. This does not take away any rights buyers have under Nigerian consumer protection law.
9. What is not allowed
- Illegal, stolen, counterfeit or unsafe goods, and anything banned or restricted by Nigerian law (including weapons, drugs, prescription medicines, alcohol without a licence, and wildlife products).
- False or misleading listings, prices, photos or reviews, including reviewing your own store.
- Fraud, fake orders, chargeback abuse, or using another person's identity, bank account or payment card.
- Taking buyers or suppliers off Nodaar to avoid fees or protections.
- Harassing, threatening or spamming other users, including unwanted bulk messages.
- Copying, scraping, reverse engineering or disrupting the platform, or trying to access data that is not yours.
10. Seller standards, suspension and closing accounts
We track how sellers perform, for example cancellations, how quickly buyers are called, delivery times and ratings. Sellers who fall below our standards may be warned, have products hidden or boosts removed, or be suspended. We may suspend or close any account that breaks these Terms or puts users at risk. Where we can, we will tell you why and give you a chance to respond. You can close your account at any time from Settings (see Delete your account); money you are owed will be paid out after open orders and disputes are settled.
11. Your content
You keep ownership of the photos, videos and text you upload. You give Nodaar and the resellers who sell your products permission to display and share that content to promote and sell those products on and off Nodaar (for example on WhatsApp or social media). You must have the right to use everything you upload. The Nodaar name, logo and platform belong to Nodaar Limited.
12. Our responsibility to you
We work hard to keep Nodaar available, safe and accurate, but the service is provided "as is". Suppliers and resellers are responsible for their products, listings and delivery. To the extent the law allows, Nodaar is not liable for indirect or consequential losses, lost profits, or losses caused by other users, and our total liability to you for any claim is limited to the fees Nodaar earned from the transaction concerned. Nothing in these Terms limits liability that cannot be limited under Nigerian law, including for fraud or death or injury caused by negligence.
13. Changes to these Terms
We may update these Terms as Nodaar changes. For important changes we will tell you in the app or by email at least 7 days before they take effect. If you keep using Nodaar after that, the new Terms apply.
14. Law and complaints
These Terms are governed by the laws of the Federal Republic of Nigeria. If you have a complaint, contact us first and we will try to resolve it within 14 days. If we cannot, either side may refer the dispute to mediation in Nigeria before going to court. Buyers may also contact the Federal Competition and Consumer Protection Commission (FCCPC).
15. Contact us
Nodaar Limited () · · Email: nodaarltd@gmail.com · WhatsApp: +234 703 495 6393